Shipping Policy

At Noa Bay, we want every customer to shop with confidence. That’s why we offer reliable and transparent shipping throughout Australia. Below you’ll find all the key information about our delivery process.

📍 1. Shipping Coverage

We currently ship exclusively within Australia.
Simply enter your delivery address at checkout and our system will automatically confirm whether shipping is available to your location.

🕒 2. Delivery Time = Order Processing Time + Shipping Time

Our total delivery time is divided into two stages:

  • Order Processing Time: 2–4 days
    (During this stage, your order is carefully prepared, packed, and handed over to our logistics partners.)

  • Shipping Time: 8–12 days
    (This is the estimated time for delivery from our warehouse to your address.)

Please note that delivery times may vary slightly depending on your location and local postal conditions.

📦 3. Order Processing Details

  • Once your order is confirmed, our team begins processing it within 24 hours.

  • If an item is temporarily out of stock, we’ll contact you via email to arrange an exchange or a refund.

  • Orders containing multiple items may be shipped in separate parcels to ensure faster delivery.

  • You’ll receive a shipping confirmation email once your order has been dispatched.